PRIVACY & SECURITY
CTC Productions Pty Ltd, respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. We may use and share aggregated information when it enables us to improve and enrich our product and content offering. Any information you give us is held with the utmost care and security.
If we decide to modify our Policy, we will post a new Policy on our websites changing the date in the last paragraph of such Policy. Therefore, we invite you to consult this Policy from time to time in order to familiarise yourself with any changes.
The terms of this Policy are without prejudice to any contractual terms you may enter into with us, which shall prevail over the terms of this Policy.
Our postal Our Address is:
PO Box 929,
Crows Nest NSW 1585 AUSTRALIA
We can be reached via e-mail at our contact page or you can reach us by telephone on +61 2 9414 4800
You can request information through this website without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
How we Collect Information and How We Use It
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with any other organisations. If you ask us about an issue that needs to be dealt with by another organisation, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
Your name and e-mail address is collected from you to receive our email newsletters. You may not need to identify yourself or use your real name to use this service.
When we send out any regularly scheduled e-mail communications to members, we provide an option to not receive such e-mails and to be removed from the database.
CTC Productions Pty Ltd will not reveal your personal information to any third party unless required to do so by law.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Online Surveys and Contests
From time to time, CTC Productions Pty Ltd may conduct online surveys that ask you for demographic data, like household information, ages, and so on. Participation in these surveys is always voluntary. CTC Productions Pty Ltd aggregates the responses received before using the information to improve the product services offered. We may also offer promotions that ask for some personal information, such as name and e-mail address, so that we can contact winners. All of these promotions follow applicable gaming regulations. And the rules and terms of each contest are posted on the site and newspaper (if necessary).
Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with a parent or guardian.
This site contains links to other sites. CTC Productions Pty Ltd are not responsible for the privacy practices or the content of such Web sites.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Our secure server software (SSL) is the industry standard. It encrypts your most important personal information – your credit card number, so that it cannot be read as the information travels over the Internet.
We pride ourselves on our commitment and dedication to all our customers and we assure you of our integrity at all times. We do not and will not release any of your personal information.
Changing and Editing Your Information
To protect your privacy and the privacy of others, we will need evidence of your identity before we grant you access to information about you or change it.
You can request a change to your personal information by contacting us at our contact page, noting the changes required. Finally, you could contact us by calling the Customer Service Centre on +61 2 9414 4800
We will endeavour to address your request within 30 days. If longer we will notify you and provide you with a date to expect response.