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We endeavour to answer as many reasonable enquiries as we can via the enquiry form below. We need to know your location (ie, city/town and state) as this will tell us which climate and soil zone you are in. Alternatively peruse our thousands of fact sheets or join our garden forum where you can talk to other keen gardeners, pet owners & cooks.
We pride ourselves in offering a free service that answers garden queries. All that we ask is that you give us enough information to be able to help you. If you make an effort, we will too. For plant identifications we always require a clear photo showing both leaves and flowers and, if possible fruit or seeds. Only queries that include the relevant information from the list below can be answered:
Not all of these bits of information may be relevant to your query but please try to answer as many as you can. We answer thousands of queries each year, and lack of information forces us to send extra emails doubling or quadrupling our workload, which in turn prevents us from helping many other people. So we are forced to only answer queries where all of the necessary information is included up front. If you make an effort, we will too.